CanadianFrom First Contact to Fully Resolved Entirely Automated
TAATIQ manages the complete customer journey. No scripts to write. No training required. Live in under 48 hours.
Customer Contacts You
TAATIQ answers instantly, call, text, or web chat. No hold music. No voicemail. Always on.
Understands the Need
Books, reschedules, onboards new clients, handles complaints, in English or French, for any location.
Action Taken Instantly
Appointment confirmed and synced to your calendar. Customer gets confirmation. Zero manual entry.
Proactive Reminders
TAATIQ calls or texts reminders before appointments. No-shows reduced by up to 40% automatically.
You Stay In Control
Every interaction logged. Escalations flagged with full context. Nothing falls through the cracks.
Built with World-Class AI
Transparent About What Powers TAATIQ
We believe transparency builds trust. TAATIQ is assembled from carefully selected industry-leading AI and infrastructure tools, tuned together to serve Canadian businesses better than any single tool could do alone.
Large Language Models
Leading LLMs power TAATIQ's natural language understanding, response generation, and contextual reasoning across every interaction.
Voice AI & Speech
Natural, low-latency voice synthesis and speech recognition, phone conversations that feel human, not robotic, in English and French.
AWS Canada (ca-central-1)
All data processed and stored exclusively on Canadian infrastructure. No data ever leaves Canada, by design, not just by policy.
Integration Layer
Purpose-built connectors to your booking systems, CRMs, and calendars, real-time sync with no manual entry required.
Analytics Engine
Every interaction captured, classified, and surfaced in your dashboard, call volume, recovery rates, and customer sentiment in real time.
Security & Compliance
PIPEDA compliance, CASL-compliant outbound communications, encrypted data at rest and in transit, role-based access controls.
English & French NLP
Specialised language models tuned for Canadian English and Québécois French, detecting language preference and switching without friction.
Orchestration Engine
TAATIQ's proprietary layer routes, escalates, and resolves customer interactions according to your business logic, not a generic template.
Our position on AI transparency: We use best-in-class AI tools, assembled, fine-tuned, and orchestrated by our team specifically for Canadian customer service contexts. Your data is never used to train third-party AI models.