TAATIQ Voice | Business conversations

Put AI conversations to work.

Handle customer calls, reach people, gather feedback and move work forward.

Inbound or outbound. English and French natively, more languages configured for your market. Built around your business.

Explore what Voice can do

What do you need conversations to accomplish?

Choose one to see how it works.

Support and resolveHelp people get answers and complete requests.Engage and reconnectReach the right people and help them take the next step.Listen and understandHear from customers and gather useful feedback.Follow throughHelp customers complete outstanding processes.

TAATIQ Voice | 4 of 4

Follow through

Help customers complete outstanding processes.

Discuss your workflow

What you might be saying

We spend too long chasing outstanding accounts.

Renewals stall on paperwork.

Typical applications, scoped with you

Service reminders and confirmations
Renewal assistance
Account servicing
Payment reminders and controlled financial follow-up

How it is deployed

Reviewed deployment; collections under restricted enterprise review

Checks before any deployment

Contact authorizationIdentityPermitted actionsDisclosuresApplicable debt-collection requirementsIdentity protectionDispute handlingConsumer protectionsHuman escalationLegal review

Read a sample call

Scripted demoClaire | Meridian | Outbound | 9 days before policy lapse

The renewal nobody got around to chasing.Not unhappy, just busy. The notice sat unopened, the date passed, and a good relationship lapsed for no reason.Read the call

SystemOutbound call | Policy #A-4892 | James Reeves | expiry in 9 days | no rate change | payment on file: valid
CLAIREHi James, it's Claire calling from Meridian. I'm just ringing because your coverage comes up for renewal in nine days, I wanted to make sure nothing lapses by accident.
JAMESOh right, yeah, thanks for the call. Has anything actually changed?
CLAIRENot a thing. Same coverage, same rate as last year. I can sort it in about two minutes if you like, or send the terms over if you'd prefer to have a look first.
JAMESNo, just go ahead. I trust you.
CLAIREPerfect. Just confirming, Plan B, twelve months, using the card we have on file?
JAMESYep, that's right.
CLAIREBrilliant, processing that now.
SystemRenewal processed | Policy #A-4892 active | confirmation email queued | next renewal flagged for 2027-01-14
CLAIREAll done, James. Confirmation's heading to your inbox. You won't hear from us again until next year, unless you need us sooner.
JAMESBrilliant, cheers Claire.